Frequently Asked Questions

Sahana is a comprehensive social networking app designed specifically for the Carnatic music community. It brings together musicians, learners, and music lovers on one platform, offering features like event calendars, learning tools, content selling, class management, and much more.

Sahana is for everyone in the Carnatic music ecosystem - professional musicians, music teachers, students learning Carnatic music, music lovers (rassikas), sabhas, music schools, and anyone interested in Carnatic music culture.

Yes, Sahana is available for both iOS and Android devices. You can download it from the App Store or Google Play Store.

Sahana offers both free and premium features. Core features like browsing events, social networking, and limited access to learning tools are free. Premium subscriptions unlock additional features like unlimited tool access, advanced profile customization, and exclusive content.

The Events Calendar displays all upcoming Carnatic music concerts and events. You can filter by musician, sabha (venue), date, or location. Set reminders, mark your attendance, send song requests to performers, and book tickets directly through the app.

Sahana offers a Carnatic metronome with customizable settings, Melakartha system explorer, interactive raga and thaalam tests, animated learning cards covering composers, songs, instruments, and technical terms. All tools are designed to make learning Carnatic music engaging and effective.

The notation tool allows you to create detailed compositions with three lines - swarams, gamakam symbols, and lyrics. You can create custom gamakam symbols, easily type swarams and punctuation, copy-paste lines, highlight anya swarams, adjust gati to see thaalam endings, and share your notations with others.

Yes! Sahana offers integrated ticket booking for concerts. Browse events, select your seats, and purchase tickets seamlessly. You'll receive digital tickets and reminders before the event.

The marketplace allows you to buy, sell, or rent musical instruments. Connect with verified sellers, browse listings with detailed specifications, and access instrument servicing contacts.

Sahana offers multiple subscription tiers (Silver, Gold, Platinum) with varying levels of access to features, learning content, and coins. Each tier provides different benefits suited to different user needs. You can also purchase coin top-ups separately.

Coins are Sahana's in-app currency used to access premium features, learning content, and services. You receive coins with your subscription or can purchase them separately. Coins are deducted when you use premium tools, access exclusive content, or utilize certain services.

Yes, you can cancel your subscription at any time from the app settings. Your access to premium features will continue until the end of your current billing period.

Yes, new users get free access to limited premium features and tools for a trial period. This allows you to explore the platform before committing to a subscription.

Download the app, sign up, and select "Musician" as your profile type. You can then add your bio, specialization, achievements, media (audio/video performances), links to other platforms, and schedule your concerts. Premium profiles offer enhanced customization with videos, testimonials, and awards sections.

Absolutely! You can set up your online store to sell various content types - recorded concerts, video series, lecture demonstrations, books, sheet music with notations, and complete courses. Set your own prices and earn directly from your expertise.

Musicians and teachers can manage students by creating batches, assigning multiple trainers, sending assignments, reviewing submissions with scores, scheduling and rescheduling classes, and communicating with students and parents - all within the app.

You can create exclusive communities where members pay a subscription fee to access your premium content, discussions, and insights. This provides recurring revenue while building a dedicated following.

Audience members can send "Neyar Viruppam" (song requests) for your concerts through the event page. These requests are summarized and visible to you, helping you understand audience preferences.

Sahana provides comprehensive learning resources including interactive tools (metronome, raga/thaalam tests), animated learning cards, access to courses from renowned musicians, practice tools, study groups, and the ability to find and connect with teachers. Everything you need to learn at your own pace.

Yes! Our content is designed for all levels - from complete beginners to advanced learners. Interactive learning cards and leveled courses make it easy to start from the basics and progress systematically.

The Carnatic metronome requires initial online access but can work offline once loaded. Free users get 2 hours per month; premium subscribers get unlimited access.

Practice groups allow learners to connect with peers, schedule virtual or in-person practice sessions, share progress, and motivate each other. It's a great way to stay consistent and learn collaboratively.

For iOS: iOS 13.0 or later. For Android: Android 7.0 or later. A stable internet connection is recommended for the best experience, though some features work offline.

On the login screen, tap "Forgot Password" and enter your registered email address. You'll receive a password reset link via email. Follow the instructions to create a new password.

Yes, you can log in to your account on multiple devices. Your data syncs automatically across all devices where you're logged in.

Go to Settings > Help & Support > Report an Issue. Describe the problem in detail, and our support team will assist you promptly. You can also email us at reach@techsukras.com.

Yes, we take data security seriously. All data is encrypted, and we follow industry-standard security practices. We never share your personal information with third parties without your consent. Read our Privacy Policy for more details.

Go to Settings > Account > Delete Account. Please note that this action is permanent and all your data will be removed from our servers. If you have an active subscription, cancel it before deleting your account.